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Call requestsInstagram + Huggy
Answer everyone in your direct message using chatbots or by connecting your customer service team
Increase your sales through excellent customer service on Instagram. See how easy it is to give your customers personal, scalable and secure attention.
Automate your Instagram with Huggy and communicate with over 1 billion users
The volume of inquiries should not prevent you from having a digital presence. And think about it: if you can serve all your customers simultaneously with a Huggy chatbot, imagine what you can do with the entire platform.
New!
Comments
Optimize your interactions by responding quickly to comments on your profile's posts.
Story Response
Automatically respond to interactions in your story, providing instant information.
Story Mention
Always thank your business when mentioned, strengthening customer relationships.
Integrate Instagram with Facebook Messenger and WhatsApp
Need a platform to respond to messages received from all your customer contact channels? With Huggy, you gather all conversations in an organized way and don't waste time checking each channel separately.
Respond to messages from the profile, shop, and stories
Manage user-initiated messages on various Instagram touchpoints on a single screen.
Be available to your customers 24/7 with chatbots
Having real-time customer service increases customer satisfaction and, consequently, sales. Configure your bot to instantly answer frequently asked questions and build customer loyalty.
Have multiple agents respond to your Instagram in an organized manner
With hybrid customer service, you use chatbots to instantly respond to common questions and only transfer more complex questions to your human agents, increasing the productivity of your entire team.
Enhance your customer experience and sell more
With hybrid customer service, you use chatbots to instantly respond to common questions and only transfer more complex questions to your human agents, increasing the productivity of your entire team.
Chat in real time
Increase your response rate
Reduce resolution time
Bring your customers closer
Lower your costs
Optimize your team's time
Revolutionize your customer service with Instagram + Huggy integration
Ensure all the advantages of having automated customer service on Instagram and share incredible experiences by integrating your digital channels with Huggy.
We are official Meta partners
Huggy has total security and transparency to activate the official Meta API, which means that as partners, you have even more security when activating the official API for channels with us.
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