Chatbots
Automate your customer service with chatbots and gain more agility in your sales processes, reducing hiring costs and response time.
Your most assertive marketing strategy. Schedule your ChatBot to collect your customers' pains, answer questions about your product, payment method, shipping, and more.
You can choose from Basic, Huggy's native intelligence, to other systems for advanced knowledge representation processing like Watson, Api.ai and Microsoft bot services.
A chatbot can make the first call for your business without calling your attendant. This reduces the flow of calls and makes it possible to increase your service capacity.
80% of calls can be resolved via chatbots. *
* based on the results obtained by our customers.
With a chatbot you can reduce your telephone costs and increase your ability to answer without having to hire more staff.
Chatbots allow high singularization. For the user, it feels like they are actually talking to someone else. For the company, it is a mechanism that guarantees satisfaction.
It looks like a joke, but it is not! With ChatBot from our platform, you can train your robot to develop a highly unique conversation with each of your customers. Ensuring an increasingly satisfying experience.
Only by analyzing results can you improve your service. So here you can merge reports and measure results your way.
Transfer data from one ChatBot to another and don't miss important knowledge by building resource strength to better guide your customer to their question.
Join the more than 1000 companies around the world that trust Huggy. Request access now or talk to our team of experts.