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Call requests
Chatbots
The best attendant for your company
Eliminate waiting queues
Manage multiple conversations at the same time with intelligent automation that understands your customer needs in seconds.Up to 80% of tickets resolved without humans*based on the average results of our customer base in 2023.
25-30%Reduce your customer service costs by 25% to 30% using chatbots
9x moreRespond in under 5 minutes and increase your conversion chances by 9x
-33%2 to 3 minutes without a response can mean losing up to 33% of leads
Where to use the Chatbot
Customer supportSolve your customers main questions in under 2 minutes, around the clock.
SalesLead customers to a purchase through recommended products and personalized offers.
Capture and qualificationReach out in a personalized way and turn visitors into sales opportunities.
Satisfaction surveyMeasure customer satisfaction with short, effective surveys right in the messaging channel.
Billing or negotiationSend reminders and payment slips through the customer preferred communication channel.
SchedulingOptimize scheduling and avoid no-shows with attendance confirmations and reminders.
Personalize your service
- Humanize your robot
Transfer data between chatbots and better guide your customers to the solution of their questions, without losing knowledge throughout the process.
- Custom reports
Only with data analysis is it possible to improve your service. Measure and evaluate results according to your needs.
- Increase demand with quality
Gain scalability, standardized service, reporting and data tracking even without growing the human team.
Understand your customers needs, identify trends, and gain valuable insights to improve your products and services.
With artificial intelligence integration, the chatbot understands your questions naturally and provides precise, personalized answers. It also analyzes your customer profile and history to offer relevant recommendations.
Accelerate sales by creating an AI Agent
Replicate the pattern of your best salesperson with generative intelligence capable of understanding context and closing deals.
AI-powered SDR:qualifies, recommends the ideal plan, and schedules a demo
Smart pre-service:triage, level 1 questions, and routing by department
Sales recovery:detects intent and acts on abandoned carts
Choose the best option in intelligence
At Huggy, your service gains power with the best technologies in the world. You can connect your channel directly to the most widely used solutions on the market today, such as ChatGPT, Gemini, Claude, and Perplexity. Thanks to our Complete API, integration with these providers and with Rotik's AI Agents is seamless, ensuring the flexibility to scale your business efficiency.
Rule-based chatbot x Artificial intelligence chatbot
A chatbot needs to understand and respond to the user message, and there are two different ways to do this: rule-based or with artificial intelligence- Performs predefined objective tasks based on variations in questions and context;
- Vocabulary limited to what has been predefined, with programmed responses.
- Interprets the messages sent by users;
- Learns from interactions and adapts to the user context and intent.
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Transforme sua operação com chatbots inteligentes e conquiste uma nova era de eficiência e satisfação do cliente!
