Your even more customizable service process
Build an automated service journey. Get more flexibility and countless possibilities to attend.
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Have a specific stream for each channel
Turn your customer's experience by giving him personalized service that fits the channel of contact he chooses to talk to you.
Define what will happen in the entire service process from the time of entry, before the customer is served by the human layer, on exit, when the service is terminated by the agent.
Customize your messages
Send contents be they texts, images, audios or videos. Use context variables and customize each service.
Ask any question being strategic
Capture data and raise valuable information during chat.
User enters the flow
Everything starts after an user enters the flow. This is a standard action for all flows.
Meet according to condition
Your client can choose the path you want to follow and your flow can deliver that experience to him.
Transfer the client from one flow to another
Your service does not have to end when it ends. Transfer to other streams and continue the journey.
Take it to other apps.
Do everything and a little more
Build numerous interactions in a structured way with our list of actions.
Transfer to another flow
Set a bot
Transfer to Agent
Set a bot
Set a tab
Put call in line
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