Smart pre-service
Screening, level 1 questions and routing by department, keeping your team focused on high-value conversations.
Huggy + Rotik


Qualifies, recommends the ideal plan and schedules a demo
No human intervention in the initial screening*Up to 80% of tickets are resolved without humans, based on the average results of our customer base in 2023.
Screening, level 1 questions and routing by department, keeping your team focused on high-value conversations.
Detects intent and acts on abandoned carts, re-engaging the customer at the right moment.
25% to 30% reduction in service costs by replicating the standard of your best salesperson at scale.

Send active messages to personalized contact lists with security, agility and metrics tracking

Keep your dashboard organized and up to date by automatically closing multiple inactive or pending conversations in a structured way

Set up automatic routines and reminders to run on schedule, keeping your relationship cadence going without manual intervention
How the AI Agent works
Recommends products based on the customer profile, answers questions about shipping and returns, and sends payment links directly on WhatsApp.
Impact on operations
Lower checkout abandonment and a faster sales cycle.
How the AI Agent works
Recommends products based on the customer profile, answers questions about shipping and returns, and sends payment links directly on WhatsApp.
Impact on operations
Lower checkout abandonment and a faster sales cycle.
How the AI Agent works
Pre-screens patients, provides information about exam preparation and specialties, and directs them to the right appointment.
Impact on operations
Fast 24/7 service and less overload at the front desk.
How the AI Agent works
Filters customer preferences (location, budget, property type) and qualifies the lead before handing over to the agent.
Impact on operations
Agents focused only on meetings and high-potential proposals.
How the AI Agent works
Resolves recurring tickets, guides on issuing duplicate invoices and securely confirms data before handoff.
Impact on operations
Drastic reduction of queues in human service and higher CSAT.


