Digital Customer Service Platform

Turn conversations into revenue with intelligent customer service

A complete solution to centralize your channels, automate service and scale your operation without losing the human touch.

Join more than 4,000 companies that scale with Huggy

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Exclusive methodology

Conversation management that delivers results

Your business available 24/7 on the best service channels

Create conversational flows to filter, qualify and resolve recurring demands, reducing by up to 90% the need for a human team.

Learn about the Automatic Layer

Integrate systems to offer more personalized responses to your customer

Connect AI, CRMs, ERPs and your data to generate contextual responses and resolve complex services still in automation.

Learn about the Intelligent Layer

Your service team ready to generate value in the conversation

Your team receives the best contacts, conducts the conversation quickly and closes more deals, all on a single screen.

Learn about the Human Layer
Gestão de conversas Huggy

Service data gathered for better decision-making

Have instant access to insights and monitor your service team's performance with complete, real-time reports.

Resultados de atendimento Huggy

Digital Service Results in companies of all sizes

Retail

+ 45% in the volume of services performed


80% efficiency in team performance analysis


66% reduction in service abandonment rate


Financial

+ 100k customers per day on WhatsApp


+ profitable, scalable and with an efficient operation


24/7 automated campaigns


Health

+ scalable with services via WhatsApp


84% reduction in the number of agents


+ channels of services opened


Boost your WhatsApp with Huggy

Enjoy stability even with high volumes of conversations and broadcasts, plus:

WhatsApp Huggy

45%

more services compared to other channels

+827%

efficiency in disengaged bases

80%

higher than the email open rate

Parceiro MetaHuggy is an official Meta partner, ensuring security on channels like WhatsApp, Instagram and Messenger

Solutions designed for your team

Marketing
MarketingMarketing

Attract and generate more Qualified Leads with proactive approaches and integrated channels

Marketing solutions
Sales
SalesSales

Optimize the customer journey and close deals faster, with 24/7 responses and centralized history

Sales solutions
Relationship
RelationshipRelationship

Increase your CSAT and resolve support tickets in seconds with automated flows

For multiple departments

Join the +4 thousand businesses that transform customer service into a growth engine

Accelerate your results, master customer relationships and get ahead of the competition