Personalize your approach in each channel

Have complete autonomy to define how your customers will be served on various channels.

Customizable workflow

Customizable workflow

Define a workflow for each channel and have control over the path your customer will take.

Automated actions

Automated actions

Create specific actions for each customer service channel and provide a unique experience in each of them.

Differentiated communication

Differentiated communication

Maintain a formal language in formal channels and a more casual language in informal channels.